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Terms - Sales

About Us

Pantaloons Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments we would love to hear them. Please email us at fancydress@pantaloons.co.uk

        Our Contact details:

                    119 Lupus St 
                    Pimlico 
                    London
        SW1V 3EN
        Phone: +44 (020) 7630 8330
        Email: fancydress@pantaloons.co.uk
        All prices include VAT at the prevailing rate. VAT Number: 842 6384 16
Making A Purchase

Making a purchase could not be easier. Just browse our on-line shop, and click on any items that you wish to buy to add them to your basket. After you have finished your selection, click on "Check out" and submit the details that we need to be able to satisfy the order.

We accept Visa, Mastercard and Switch. If preferred you may ring the shop directly, and place your order over the phone. Card details will be taken accordingly over the phone, once we have confirmed availability.

Shipping And Handling

At present we can only post to UK customers. We aim to despatch all orders on the same day if we receive the order before 2pm on a working day subject to availability. Orders are sent using Royal Mail Services. When you place an order we will send you an email confirmation with shipping details. All orders will require a signature on delivery.

 

Order value

Royal Mail Recorded

Royal Mail Next day by noon

£0

to

£4.99

£2.95

£5.50

£5.00

to

£9.99

£3.95

£5.50

£10.00

to

£14.99

£4.95

£9.50

£15.00

to

£24.99

£6.50

£12.50

£25.00

&

over

£7.50

£16.50

 

Delivery Schedule

Subject to availability, orders for the UK are shipped same day (if received by 2pm ), or next business day (if received after 2pm ). Despatch may be slightly later around Halloween and public holidays.

Back Orders

Whilst we try our best to mak e sure that all stock is in at all times, sometimes we may run out of stock . In this instance we will inform the customer immediately. The customer will then have two options.

  1. To Back Order. We will try our best to get the item out to you within 7 days.
  2. We will give a full refund to the customer.
VAT Charges

For orders made from the UK or the European Union, VAT is included at the prevailing rate where applicable.

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. The check out pages are stored on a secure https server.

Guarantee

We guarantee your satisfaction. All of our products are checked before being sent to you. If for any reason you have a problem we will ask you to return the goods to us.

  1. if the item is faulty then we will give a full refund plus postage costs.
  2. If the item is being returned as unwanted then the item only will be refunded (postage will not be included). The item must be returned in it's original packaging.
Reaching Us

If you need to reach us, please email us on fancydress@pantaloons.co.uk , alternatively, you can call on +44(020)7630 8330 or write to us at 119 Lupus St , Pimlico, London . SW1V 3EN.

Privacy Policy

Pantaloons Limited do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item and to store delivery addresses

Disclaimers

The Supplier or its Content suppliers may make improvements or changes to the Website, the content, or to any of the goods, at any time and without advance notice. The Buyer is advised that content may include technical inaccuracies or typographical errors.

        The Supplier gives no warranty and makes no representation, express or implied, as to: the adequacy or appropriateness of the Goods for your purpose, the accuracy of any information given on the Website, any implied warranty or condition as to merchantability or fitness of the Goods for a particular purpose except where the Buyer is a consumer (as defined in the Unfair Contract Terms Act 1977 section 12) when the Supplier's liability shall be restricted to the full extent permitted by law, compatibility of the Website with your equipment software or telecommunications connection, compliance with any law, non-infringement of any right.

        The Website may contain links to other Internet web sites. The Supplier has neither power nor control over any such web site. The Buyer acknowledges and agrees that the Supplier shall not be liable in any way for the content of any such linked web site, nor for any loss or damage arising from the Buyer's use of any such web site.

        The Supplier is not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with the Buyer's use of the Website or the purchase of Goods.

        In any claim against the Supplier, the Supplier's liability is limited to the value of the goods the Buyer has purchased in the contract which is the subject of the dispute.

 

TERMS AND CONDITIONS
        For Pantaloons Limited
        119 Lupus St

Pimlico

London

SW1V 3EN

Tel: 020 7630 8330
        Email: fancydress@pantaloons.co.u k
        Website: www.pantaloons.co.u k


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